Saturday 16 July 2016

Head and Heart at work

Conversations is about connecting with the heart not head. The heart is superior to the head. What ever is known to the head is available to those who connect with the heart and more.

The head has knowledge. That knowledge is gathered from the world of manifest. It is ordered and patterned through modeling and algorithms. It is designed for input, process and output. This knowledge is functional, purposive and supports manifest outcomes.

The head solves for problems around the physical laws. Maths, Physics, logic serves well when trying to solve for complex design issues that lend itself to this.
Here, problem definition, root cause analysis, determining possible options and arriving at criteria’s to for best solution and implementation plans and contingency plans. Are critical to success. Be it a marketing campaign or a war campaign, strategy and tactical execution is critical. 

Professionally, we have to be good at Head. That is what the workplace is about: solving business problems. Competition, product placements, pricing, distribution, logistics and manufacturing at optimized costs. The head is all about functional and business competencies and we have to be good at it.

At the level of the heart, lies leadership of people, who make the head happen more effectively. The head requires management, while people require Leadership. Leadership is about the softer aspects of business. Interestingly, the harder problem is to the ‘softer’ side of enterprise.

Knowledge when fused with heart becomes wisdom. Head gives you data, analytics, insights even, but heart takes you further: it provides forsight.

When you operate at the level of the Heart, Head is already there.


The head can never trust, the heart can never doubt.

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Join me with your reflections, observations and perspectives. Please do share. Thanks, Steve