Saturday 23 February 2013

Diagnosing / Assessment in Executive Coaching




Association of Bangalore Coaches
February 19
Join Steve Correa 630 PM on 21 February Thursday at Christ University. Come strike or no strike, ABC goes on, free with tea! cheers ram
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Steve briefly outlined the key differences between Coaching with Consulting, Counseling, and Mentoring.

He argued that the way we think, feel and act creates our reality and the experience of it. That all of us carry a ‘map’ inside, that is shaped also by how we want to be seen by society. Essentially then, we each become what we have ourselves designed – we deserve what we get.

Steve emphasized that the first step is to realize this. To become aware of our thoughts, feelings and behavior at all times. All change begins with this. You need to know, ‘what you don’t know you don’t know’. It is only then can one move to Right action.  He then went on to explain the Coaching Philosophy and stated as under:

The client owns the problem, the outcomes, the current reality, the data on the current reality, the pieces of the current jigsaw - it is for him / her to intervene and make the self-disclosure. It is for him to own the insight, and to open up the possibilities of options, to weigh each of the options and select, the path ahead to the desired outcome. Also, to set a roadmap and milestone for the way. The role of the Coach is the mirror.
Steve pointed out that in order to widen the perspective, the client must examine several systems – the interpersonal, the intra-personal, intra psychic and also intra existential. Through deeper and wider personal enquiry (aka reflection), the client begins to get a deeper understanding around Who am I? What am I? How come I think, feel and act this way? This introspection allows the client to review the multiple identities he has ‘acted’ from, and the multiple ‘roles’ he has played and continues to play. By and by he comes to realize, that many roles were played with ‘handed down rules, diktats and belief systems’. In this process the client learns to examine his own belief systems, his own hidden assumptions, and his preferences to act and think in a particular way.
Steve argues that, in every event (location) it offers choices to act, within the role. Given these choices, how do we act? Do we relate with Spontaneous awareness or with compulsivity, and wherein is this source? Steve comments that over the years the Self (the atman) takes on various identities, multiple personas, that form our personality. Steve argues that our personality is constructed – it is not our true nature. Right action he argues springs from being located at one’s core, not displaced to the left or the right (the extremes). Here there is an awakened response, and freedom from diktat of the ‘role’.
The ego comes from the ‘identity’ wishing to perpetuate itself – it is the shadow of the self. The ego is the property of the mind. Unless we ‘lighten up’ the shadow, it will not fall away. Acceptance of one’s nature (self) and acting from one’s location is freedom and responsibility. To ‘expect’ from a role, either ourselves or from others is to eventually be disappointed. ‘Accept, not Expect’ he argued.
The coaching process is to help client articulate the inarticulate, act the withheld, own the disowned, and to make that which was invisible, visible. Truly then, the role of assessment tools and diagnostics is not to get an understanding of what is. For what is, is what is not. The tools are ‘devices’ to support crucial conversations that offer an understanding around the way we think, feel and act. By itself there are ‘chess boards’ – either just wooden pieces to some, or a complete action dynamic for someone else. It is awareness that makes it one or the other.
Using diagnosis tools, or Assessment tools then could be either an invitation to explore one’s personal interiority and the relationships with others and society. Used as an indictment, to label someone, ‘this is you’ would be a violation. At the core, the tool is for the use of the client, and not for the coach or worse the organization to make ‘decisions’.
Steve went on to share personal experiences of several tools that he has been using, and familiar with – self assessment, 360 feedback, psychometric tools, Getalt, NLP, etc. He tasked about tests to check multiple proficiencies, etc, also to gauge multiple intelligence, etc. The participants in the programme also shared their experiences in using some of these tools. Steve also spoke about leading service providers, SHL ( he is an SHL assessor), SHRM and NTL as a few examples of what they do.
Steve pointed out that the list of tools and assessment go up each day, with dozens being added. He cautioned again, that the tools were mere devices – the whole purpose is to lead to the ‘jump site’ – it is the fall that does it, not the device. Either a climb up 88 steps, or a move to the cliff – it is the fall that does it, the clients’ own surrender – the plunge. His own commitment to growth. The role of the coach is to hold the space, to be the calm in the storm. The coach and the client become one. The musician and the instrument disappear, just the music remains, the dancer disappear, only the dance remains. It is only when client experiences the ‘ah ah’ moment that truth is experienced and deep insight follows.
Several questions and reflections were made during the talk and post it. Someone asked, how important is one tool to another, how does one choose? Steve shared that each tool lends itself more readily to a context, but that’s not the point. He argues that any tool would do eventually. For when the learner is ready, the learning begins, when the student is ready, the master arrives. Steve added that of all tools, meditation was to him, the best.
Someone asked about Silence and the role it played. Silence and Deep listening he argued were the two key competencies of Coaching, he argued.
Several Coaches who were present (D.Harish, Dhruva Sen) also shared their reflections on the talk. They were some very young audiences – students who asked a few questions.

Monday 4 February 2013

Stay Steadfast – any path will do and will lead to success.



Stay Steadfast – any path will do and will lead to success.



Any path you choose will support your growth to Leadership! There is no one particular path. Like the saying, all roads will lead to Rome. Having said that, it is critical to stay steadfast to a particular path, you will not succeed if you deter away from your goal. It is the commitment that will make you succeed. Abandoning something halfway is the issue why we fail to succeed. One needs to be total. One ought to relentlessly pursue what one desires, and with an unflinching resolve. To ensure that one must persevere in the worst of times. Existence unfolds its full bounty to anyone who digs deep, who continues to trudge along, despite whatever. In my work as an Executive Coach, I have come to realize that in order to succeed, there are three simple steps:

1.     Am I clear what I want?
2.     Do I know the price I have to pay to get to realize my goals?
3.     Actually, paying the price along the way.

Most folks who are successful tend to offer three reasons for their success:

·      Hard work and steadfast pursuit of their vision
·      Encouragement from their spouse
·      Fortune to be ‘lucky’ – being in the right place at the right time.


Any methodology that is devised has one intrinsic principle – to support awareness and continuous learning. Growth is ever present in all forms – that is its very nature. It is like a circle. Whichever way you move forward you will reach the center from the circumference. It is changing one’s part midway that deters you away and makes you get lost along the way. Like an arrow that has left the bow, it must move towards the target, it should not change it path along the way. What brings one home is totality, unconditional commitment, and dedication. What matters then is not the path, but these conditions. Years ago my brother, once shared with me, ‘When I choose one thing, I tend to appreciate my choice fully, I don’t think of my other choices, lest they linger within’.  Years later I realize how wise his words were.

With these conditions and without the path, one can still reach, and yet one who is on the correct path, but without these qualities will not reach her destination. For the one who leads, who is a true Leader, he must imbue in his followers, a steadfastness to stay the course. In order to do this, although he is aware that all paths are useful, he deliberately condemns them. It is not with deception, but in order to ensure, his followers do not have doubts, on his leading them towards the goal. He knows that Trust in him, is what would make them follow, and in order to succeed, he knows that his followers must have deep belief. A belief or faith that is unshakeable.

When Jesus said, “I am the truth, I am the way and the light”, he was not wishing to confirm that there is only ONE path to the Kingdom of Heaven. He being an enlightened leader, would know that more than anybody else, that any path would suffice.  Hinduism has offered in its all-embracing manner, that all paths lead to the ultimate path to Truth.  

Truth is, that the journey of Leadership is the path within. When one moves away from the circumference and moves to the centeredness, he gets to that point of personal awareness where he views everything with a deeper perspective. Away from the circumference, he is free from all the vicissitudes of life storming at the surface. At the core of his being, he sees everything with heightened awareness and realizes the true nature of things.



The role of the coach is to support the client traverse the path. He begins with clarifying the Goals and values of the pursuit; the commitment to reach one’s goal, and the price one is willing to pay. His role is to ‘be the mirror’ to the client, continuously helping to bring to his awareness, lessons and insights along the way. To work assiduously with the client develop options and strategies as he overcomes internal and external barriers. To be there for the client, acknowledging him, for his commitment, yet prepared to confront him, if he is untrue to himself. Celebrating each milestone, forever encouraging.

In the end, both Coach and Client are aware that the journey is self-traversed. The client will need to take responsibility for the goal and own the process. The path to leadership cannot be taught, but it can be learnt.  It has to be self realized, it has to be self-understood. No other can beam the light, one must, as Buddha advises, shine and follow one’s own light.  Jidu Krishnamurthy once remarked, ‘ to traverse the path one needs no Master’. Masters are there only to help support you with devices. No devices are needed. In the end, whether you fall gradually or at once, it is not the path, but the ‘drop’, that does it.  We are all bodhisattvas, all natural leaders. Some will take a shorter while to get there, some longer.

When followers get to the place they seek, it is not without reason that they feel that they got there by themselves. True Leaders lead silently. When the job is done, everyone believes they correctly got there by their own efforts.

In truth, staying true to the present, is what is crucial in the relationship. The role of the coach is to be with the client’s present reality. While the client pursues the goal, the role of the coach is to ever stay with his client, in the moment.  The role of the coach is to stay unattached to what the client seeks, but to support and be caught with the purpose of helping the client clarify his thinking and feelings that leads to purposive action.

For in the ultimate analysis, the motivation of all human behavior is guided by a deep desire to be happy. While being happy is a universal driver, what makes one happy differs from the other. Our experienced reality of the world is but an expression of how we think, feel and act. Changing the way, we think, we feel about others, and ourselves, and acting from personal awareness, is what will finally get us to our divine purpose.